Supplier Contacts
The following are the contacts for our suppliers. Please use this contact information with consideration for our overworked and underpaid BDMs. They can work miracles when all else fails, so please use the supplier’s Sales Desk before contacting these hard working people. But when needed…they will do their best.
The industry is ever changing, so if you find any of this information has changed, please let me know so that this list can be updated. And, if you use anyone not on this list, likewise, let me know and it will be added.
Supplier Web Sites Click Here Destination Management Company Contacts Click Here
Abercrombie and Kent : Julie Skrei, jskrei@abercrombiekent.com , (630) 725-3400 Ext 512
Bill St. Clair (Connections), bstclair@abercrombieken.com , 630-725-3400 X 503
About Australia: Melissa Maxwell, melissa@aboutaustralia.com , 888-359-2877
Abreu: Jelte Bakker, westcoast@abreu-tours.com, Res: 800 223 1580
ACP Rail International, Steve Shamash, 866 938 7245
Adventure Associates, Maura Farrier, mauraf@adventure-associates.com, 305-307-9694
Aerolineas Argentines, Dominick DiLorenzo, 800 333 0276
AeroMexico: Karla Gutierez, Market Manager. kgutierrez@aeromexico.com
African Travel, John Godfrey, johng@africantravelinc.com 800-421-8907 X 108
Air Berlin: call center (917) 261-3165 or email the USA sales team at us-sales@airberlin.com
Air By Pleasant: CJ Rogers, cj.rogers@pleasant.net, 800-442-3234
Air Canada: David Ray, David.Ray@aircanada.ca , 713 965-3408
Air Canada Vacations: Mary Santonato, MSantonato@vacv.com, (905) 282-7288
Partner Travel, 877 752 7710, #11824
Air France: Kristin Parr, Kristin.parr@delta.com , 612-913-0694
Preferred Sales Desk 866-325-7723
Air Jamaica Vacations: Sharie Gordon- Sales Manager, sgordon@airjamaicavacations.com, 800 414 0856
Air New Zealand: Teri Miller, Teri.Miller@airnz.co.nz , 800 551 2513 x 1
Air Pacific: Bob Parra, bparra@airpacific-lax.com, 516-333-1764
Air Tahitit Nui: Nancy O’Connell, noconnell@airtahitinui.com, 310 662 1860
Air Tran: Virginia Muse, virginia.muse@airtran.com, 407-318-5250
Airline Pros: Sascha-Lena Henckell, shenckell@airlinepros.com , 866-888-8764
Alaska Railroad Corporation: Customer Service, reservations@akrr.com , 1-800-544-0552
Alba Tours : Bruce Lidberg, bruce.lidberg@travelbrands.com , 800-509-9229 X 31550
Alexander & Roberts : Michael Owens, mowens@alexanderroberts.com , 832-677-3855
Alio : Michele Rauzon, michele@alio.ca , 888-395-5990
Allianz (formerly Access America) : Barbara Hearn, barbara.hearn@allianzassistance.com , 888-403-1813
Travel Agent Desk, agentservices@allianzassistance.com , 855-524-3687
American Queen Steamboat Company, Tiffanie Kilgrast, Tiffanie.Kilgast@AQSC.com
Preferred Sales Desk 866-325-7723
Alpine Adventures: Amy Yearwood amy@alpineadventures.net
AMA (Amadeus) Waterways: Scotty Horn scottyhorn@amawaterways.com 747-224-8676 X1943
Ambar Blue-Advance Dinner Reservations 3 weeks prior to trip info.ambar@bahia-principe.com
American Airlines: Sales Support, American.support@aa.com, 800-621-8489
American Airlines Vacations: Steve Chen, Steve.h.chen@aa.com , 604-353-1159
Travel agency/agent assistance profile updates, password resets, commissions inquiries and others aa.travelagents@aa.com
For bookings modifications, cancellations, changes or multi destination assistance Toll Free 1-800-538-6228 aavtascaavacations@aa.com Hours of operation (CTS): Monday – Friday 7 a.m. – 10:30 p.m. Saturday & Sunday 9 a.m. – 6 p.m.
During Travel Assistance 1-800-901-9150 (toll free within US, Canada & Caribbean) 1-877-809-2766 (Mexico) 1-800-891-3818 (Other)
Customer Relations for post travel matters Post-travel issues aav.customer.relations@aa.com
Refund requests aav.customer.relations@aa.com
Price match requests aavtascaavacations@aa.com
American Cruise Lines: Mary Grimes, mary.grimes@americancruiselines.com , 203-285-4527
American Queen Steamboat Company: Gregory Abbott, greg.abbott@aqvoyages.com (760) 815-1831
AMResorts: Tonya Knell-Joyce, tjoyce@amresorts.com, 480-249-1341
Amstar : Luis Solis, lsolis@amstardmc.com
(DMC to Costa Rica, Dominican Republic, Jamaica, and Mexico and used by Apple Vacations)
Amtrak Vacations : Jarret Kettinger, jarret.kettinger@ylginc.com , 978-867-1184
APG (Air Promotion Group): Sascha-Lena Bullen, sbullen@apg-usa.us , 866 888 8764
Apple Vacations : Tyler Seidel, tseidel@appleleg.net, 610-360-3461
Customer Service: algdesk@algvacations.com, , 1-866-254-3375
Training: www.ALGVacations.com/training
Aston Hotels: Nikki Shanley, nicola.shanley@astonhotels.com, 916-580-3737
Aston Waikiki Beach Hotel, Mark Demello, mark.demello@astonhotels.com, 808-921-6288
ATA Vacations: Scott Gierum, sgierum@southwestvacations.com, 988-658-9702
ATS Tours: Carolyn Pope, cpope@ats-islands.com, 310.536.3308
AutoEurope : Samuel Wronski, swronski@autoeurope.com , 207-842-2049
Customer Service, customerservice@autoeurope.com , 800-223-5555
Authentic Vacations: Michelle Bartlett, michelle.bartlett@authenticvacations.com , 707-495-3493
Austrian Airlines: Kiana Sabet, kiana.sabet@dlh.de , 415 659 9767
Autentico Collection of Hotels: Beatriz Gimeno, b.gimeno@autenticohotels.com , +39 366 154 3737
Authentic Vacations: Kate Heath, kate@authenticvacations.com, Direct: 602.370.2140 | Office: 888.443.5259
Avalon Waterways : Debbie Horrilleno, dhorrilleno@globusfamily.com, 303-913-2250
Wendy Stancel Assistant BDM, wstancel@globusfamily.com , Direct: 866-270-9850 ext. 8746,
Avanti: Pascale Theurier Beard, ptheurier@avantidestinations.com, 503 784 3910
Aviate by Enesmble : aviate@ensembletravel.com , 1.844.291.4445
Avis/Budget Rent A Cars : Lisa Solakian, lisa.solakian@avisbudget.com , (908) 334-7110
Azamara Club Cruises : Kelli Mills, kmills@azamara.com , 786.961.6790
Backroads : Hannah Lawnik, hannah_lawnik@backroads.com, 800.462.2848 x 0160
Barcelo: Ana Diaz Coreas, ana.diaz@barcelo.com , 310-600-1232
Be Live Hotels: Richard Valdes, bdm.usa@belivehotels.com , 786-502-5440
Beaches Resorts: David Will (Temporary 6/8/21), DWill@uvi.sandals.com , 702-234-7151
BedsOnLine : Mike Range, mrange@bedsonline.com, 954-507-2198
Agent Support: 833 422-3230
Big Five Tours : Paul Dorgan, paul@bigfivetours.ca , 800-244-3483 X 2206
Bliss Travels: Wendy Jaeger, wendy@blisstravels.com , 609.462.6213
Blue Lagoon Cruises: Luke Jones, lukejones@advocatetravel.com , (310) 977 4751
Blue Sky Tours:Tyler Seidel, tseidel@applelg.net , 610-360-3461
Customer Support : 1-866-254-3375 or algdesk@algvacations.com
Blue Star Jets : Damian Perna, Damianp@bluestarjets.com , 212 810 4832
Book It Hawaii: Shannon Akamine, info@bookithawaii.com, 866-426-6548
Boomerang Tours : Bruce Lidberg, bruce.lidberg@travelbrands.com , 800-509-9229 X 31550
Brendan Tours: Amber Debekind, amber.dedekind@trafalgartours.com (For ICT and agents in states other then Texas, New Mexico, Louisiana, Arkansas, Oklahoma, Alabama, and Mississippi)
Amanda Wilson amanda.wilson@trafalgartours.com 714-628-6758 (Agents in Texas, New Mexico, Louisiana, Arkansas, Oklahoma, Alabama, and Mississippi)
Brian Moore: Diane Witt, diane.witt@europeexpress.com, 253-833-4100
British Midlands: Marc Newell, mnewell.flybmi@us-sales.com, 510-991-6907
Brussels Airilnes: Kiana Sabet, kiana.sabet@dlh.de , 415 659 9767
Budget/Avis Rent A Cars :Lisa Solakian, lisa.solakian@avisbudget.com , (908) 334-7110
C & H International: For Reservations use agency code 602-867-9606
Nirav Ghunchale, niravg@trippro.com , 650-479-3421
Reservations Specialty Desk: 888-264-3273
Carey Limousine : Brea Wolke, Brea.Wolke@careyaccounts.com, 866-380-8203
Motor Coach Charters e-mail details and our IATA number to events@carey.com
Carnival : Amy Shortall, ashortall@carnival.com , (913)424-8330
Carrington Italia: Erin Romano, Erin.Romano@CarringtonItalia.com , +39 331 5468154
Cathay Pacific: Sohwa Lee, sohwa_lee@cathaypacific.com , 714-797-0603
Travel Agency Line 800-848-5008
Key Account Desk 1-877-530-0157 pin 11220
Cavallo Point Lodge at Golden Gate, Sausalito, CA: Bea Wolfe, beawolfesales@gmail.com , 310-855-9006
CBT Visas : Alex Manandhar, alex.manandhar@cibt.com , 1-323-658-5125 ext. 20216
Celebrity : Tiffany Freitas, tfreitas@celebrity.com, (619) 781-6946
Star Desk (For Preferred Accounts )866 752-4752
Group Partner Advocate Amanda (Mandi) Anderson, amandaanderson@celebrity.com , 800.963.0311 ext. 42610
Celestyal Cruises: KATHLEEN LEVY, k.levy@celestyal.com, 713 594 4152
Celtic Tours: Randy Epstein, randye@celtictours.com
Central Holidays : Margie Bell, mbell@centralholidays.com , 800-935-5000 X 5274
or
Cheryl Gatto, cgatto@centralholidays.com, 800.935.5000
Choice Hotels: John Groves, john_groves@choicehotels.com, 480 905 0575
Chubb Travel Insurance: Jennifer Burnette, jennifer.burnette@chubb.com, 215.640.1235
CIBT VISA Travel Service : Blair Boone, Blair.Boone@cibt.com, 800-577-2428
CIE Tours : Dan Dorn, d.dorn@cietours.com , 214.809.6257
CITS: Jackson Wu, citstour@earthlink.net, 800 362 3839
Classic Vacations : Ray Benevides, rbenevides@classicvacations.com
Price Matches to cvcomp@classicvacations.com
Groups: Email your request to:
Groups@classicvacations.com,
Reservations: 800.221.3949
Customer Service: 800.243.6499
Club Med : Isabelle BUJOLD, Isabelle.bujold@clubmed.com, 305.924.4593
Collette Vacations: Will Wegner, WWegner@Collette.Com, 480-330-3330 (Cell/Text)
Connections by A&K : Bill St. Clair (Connections), bstclair@abercrombieken.com , 630-725-3400 X 503
Contiki : Tonya Leigh, tonya.leigh@ttc.com
Amanda Wilson amanda.wilson@trafalgartours.com 714-628-6758 (Agents in Texas, New Mexico, Louisiana, Arkansas, Oklahoma, Alabama, and Mississippi)
Costa Cruise: Mandy McBride, mcbride@us.costa.it , 954-292-6659
Costa Rica Dream Vacations: Charles Van Elten, cvanelten@costaricadreamadventures.com, 770-717-5385
Costa Rica Just 4 You: Laura Arias, laura@costaricajust4u.com, 866 598 3956
Couples: Michele Henner-Tenn 773-884-2155 michele.tenn@couples.com / Inside Sales Yadi Garson 800-268-7537 prompt 2
CroisiEurope: Greg Abbott, gabbott@croisieurope.com , (760) 675-2053
Crowne Plaza:
Crowne Plaza Orlando Universal: Nicole Mendieta, nmendieta@cporlando.com, 407-781-2103
Crystal Cruises: Nancy Iovino, nlovino@crystalcruises.com , (800) 446-6620
CSA Travel Insurance: Brooke Hamlett, Brooke.Hamlett@us.generaliglobalassistance.com , (619) 608-8942
Cunard : Justin Wade, Darlene Howell, Chrissy Than, partnersupport@cunard.com , 855-322-8766
Sales Support, 800-541-0333 X 44700 (No Sales Rep at this time)
Reservations, 800-528-6273
One Source Help Desk (Polar and Academy Assistance) (800) 544-9032
Decouvertes (DMC France) : Kattia Lejeune, katia@decouvertes.fr , +33 (0) 4 42 50 35 67
Delta Air Lines : Nicholas Lyons, nicholas.lyons@delta.com , 1.651.233.8305
Preferred Sales Desk 866-325-7723
Groups DSSPremiumGroups@delta.com, 844-201-9356
Delta Vacations : Michelle Scales , mscales@mltvacations.com , 800-362-3520 X 2165
Diamond Support Desk 877-658-5035 (List of Extensions) or diamondcustomercare@deltavacations.com
Denihan Hospitality: Matthew Bracaliello, matthew.bracaliello@denihan.com , 818-395-4780
DER: Susan Dunn Lewis, sdunnlewis@raileurope.com, 303 543 2325
Desire Resorts & Cruises: MARIA ROJAS-FOX, mrojas@original-group.com , 602-300-4088
DeTours: David Evans, devans@detoursaz.com, 480-633-9013
DFW: Vi Brown, vbrown@dfw.com, 800 527 2589
Diamond In The Rough: Janine Callahan, info@diamondintheroughgolf.com, 800-638-6128
Disney : Mike Cooke, michael.cooke@disney.com, 602-738-5113
Walt Disney World® Resort: 1-800-327-2996
Disneyland® Resort: 1-800-854-310
Disney Cruise Line®: 1-800-511-1333
Adventures by Disney®: 1-877-728-7282
Aulani, A Disney Resort & Spa: 1-866-503-4763
Doubletree by Hilton: Kelly Vogt, kelly.vogt@hilton.com , 480-622-2380
Down Under Answers: Kathryn Damiano, kathryn@duatravel.com, 425-890-7928
Downtown Travel: Bill Gardiner, william@downtowntravel.com ,917-575-0278
Dreams: Connie Levang, clevang@amresorts.com, 610-850-1376
Edgewood Tahoe: Tim Cartwright, tcartwright@edgewoodtahoe.com , 775-588-3485
Egypt & Beyond Travel : Tarek Mousa, tarekmousa@egyptandbeyondtravel.com ,
(DMC Egypt, Israel, Jordan, Turkey and United Arab Emirates) Phone +202 25175001, 2, 3 ,4
El Al: Michael Escalante, MEscalante@elal.co.il , (323) 852-1252 X18
El Cid Resorts: Roberto Rivera, rrivera@elcid.com.mx , 011 52 (669) 989 69 69 X 3310
Elite Travel : Toni Aleksic, toni.aleksic@elite.hr , 385 20 358 834
(DMC Croatia & Montenegro)
Embassy Suites : Kelly Vogt, kelly.vogt@hilton.com , 480-622-2380
Emerald Waterways: Richard Bravo, Richard.Bravo@scenicusa.com , 562.658.945
Emirates Airlines: Veronica Cuevas, veronica.cuevas@emirates.com, +1 310 590 9755
(Inside Sales) Ursula Woodruff, Ursula.woodruff@emirates.com , 212-758-3944
(Agency Support Unit) 24 Hour response Salessupport.usa@emirates.com
Enchantment Resorts: Victoria Strubbe, victoria@enchantmentgroup.com, 480-264-3019
Empress Hotel (La Jolla) Trisha Sammons, tsammons@empress-hotel.com , 858-999-0857
Encore Cruises : Bruce Lidberg, bruce.lidberg@travelbrands.com , 800-509-9229 X 31550
Escapade Vacations: Margie Bell, mbell@isram.com , 847-949-4890
Essential Europe: Debora Roberts, debora@robertsrepresentation.com, 310 251 7329
Euro Vacations: Dale V. Woods, dwoods@eurovacations.com, 914 681 3267
EuroBound: Beverly Laing, blaing@eurobound.com, 888 672.7476
Europcar: Trevor Hudson, thudson@us-sales.com , 650-430-7082
Sales Support 888-871-8464
Europe Express : Monica Stiglic, monica.stiglic@europeexpress.com, (310) 628-6554
FIT 1-800-927-3876
Groups 1-800-565-7236
Customer Service customerservice@europeexpress.com
European Waterways: Mark Bradley, Mark.Bradley@gobarging.com , 877-879-8808
EuropeToo: Margie Bell, mbell@isram.com , 847-949-4890
Eurowings: Kiana Sabet, kiana.sabet@dlh.de , 415 659 9767
Eva Airways: Philip Hsing, philiphsing@evair.com , 310-362-6672-P
Excellence Hotels Mexico: Carlos Canino, sales1@grupoexcellence.com
Exotik Tours : Bruce Lidberg, bruce.lidberg@travelbrands.com , 800-509-9229 X 31550
Expedia TAAP: Trent Sparks, tsparks@expedia-agents.com, (720)-339-5260
Commission support-866-925-7718 X 4, suppport@expedia-agents.com
Expedia Top 100 Support 866-303-7499 Options 1, 2 or 3 (Reservation Customer Service)
Disclaimer: Even though Expedia now has a supplier relationship with ICT for 11% on hotels, please compare with our Preferred Suppliers like Travel Bound 14%, Beds Online 16% and One Minute Booking 15%, etc. The benefit of Expedia is those accommodations your client insists on that are not carried by our other suppliers. Be sure to check other vendors to get the best commission, which on a long stay and/or high end booking could add substantially to your bottom line. To save time and effort, call the hotel’s sales department and ask which suppliers sell their property.
Explora Journeys: Joseph Barney, Joseph.Barney@explorajourneys.com , (310) 387-0839
FareBuzz: Laura Martinez-Hildaldo, laura@farebuzz.com , 212-391-2313 X 14210
Don Newton, Don@Farebuzz.com, 888-808-4123
Farmhouse Inn, Forrestville, CA: Bea Wolfe, beawolfesales@gmail.com , 310-855-9006
Fathom.org : Tara Schreiner, tara.s@fathom.org , 310-743-2998
Sales Support, salessupport@fathom.org , 206-516-0199
Reservations 855-9fathom
Firmdale Hotels: Jihan Bowes, jihanbowes@firmdale.com , 646-929-6200
Fontainbleau Miami Beach: Raphael Fonseca, rfonseca@fontainbleau.com , 305-535-3245
Fun Sun Vacations : Bruce Lidberg, bruce.lidberg@travelbrands.com , 800-509-9229 X 31550
Funjet: Tyler Seidel, tseidel@appleleg.net, 610-360-3461
Customer Service: 1-866-ALG-DESK (1-866-254-3375) or algdesk@algvacations.com
Future Vacations: Claire Kelly, ckelly@futurevacations.com, 720-381-8029
G Adventures : Natalie Lyne, natalie.lyne@gadventures.com, (949) 274 0775
Generali Global Assistance: Jeremy Pieroth, Jeremy.Pieroth@us.generaliglobalassistance.com, 858-810-2049
Globus/Cosmos : Debbie Horrilleno, dhorrilleno@globusfamily.com, 303-913-2250
Wendy Stancel Assistant BDM, wstancel@globusfamily.com , Direct: 866-270-9850 ext. 8746,
Go Ahead Tours: Lynne Sarao, lynne.sarao@ef.com, 800-590-1170
GoGo Worldwide Vacations : Michael Phannaly, phannalym@gogowwv.com, (206) 612-6317
Sales Support, SalesSupport@gogowwv.com
Goway Tours: Ian Smyth, ian@goway.com, 800.387.8850 ext 5588
For Reservations use agency code 15258
Steve Spurlock, steve.spurlock@goway.com , 800.387.8850 ext 6560
Gran Resorts: Maria Rojas-Fox, maria.rojas@playaresorts.com , 602-300-4088
Grayline Alaska: Brad Zorich, bzorich@hollandamerica.com, 800-544-2206
Grayline London: Janine Callahan, Janine@goldentours.co.uk, 800-548-7083
GTT Global: Jeffrey Gundlach, jeffgundlach@gttglobal.com , 626-943-5067
Gutsey Women: Leah Rothenberg, lrothenberg@maupintour.com, 212-702-4334
Hahn Air: Steve Beck, s.beck@hahnair.com , 651-335-9463-P
Halekulani Hotel: Marce Olson, marce.olson@halekulani.com , 855.887.0900 Toll Free | 808.294.2063 Mobile
Hampton Inn: Kelly Vogt, kelly.vogt@hilton.com , 480-622-2380
Hard Rock Hotel
All Inclusive Collection: Bianca Irizarry, birizarry@hrhaic.com, 310-259-0064
Hawaiian Hotels & Resorts: Don Sato, don.sato@hawaiianhotels.com , 310-462-3290
Hebridean Island Cruises: Lynn Winfield, lwinfield@us-sales.com , 949-500-2755
Hedonism II: Delano Miller, delanomiller@hedonism.com , 876-684-5200
Helloworld : Andrew Bartholomew, abartholomew@helloworldusa.com , 310-906-9410
Hertz :: Kayla Miller, kmmiller@hertz.com, 760-708-2263
Hilton Hotels & Resorts : Lurdes Monoz, Lurdes.Munoz@hilton.com , 213-448-5811
Hilton Grand Vacations: Kelly Vogt, kelly.vogt@hilton.com , 480-622-2380
Hilton Luxury Brands (Waldorf, LXR, Conrad): Dylan English dylan.english@hilton.com
Holiday House : Bruce Lidberg, bruce.lidberg@travelbrands.com , 800-509-9229 X 31550
Holidays by Downtown: Bill Gardiner, william@downtowntravel.com ,917-575-0278
Holland America: In between Sales Reps , sales@hollandamerica.com
RESERVATIONS 800-426-0327
SALES SUPPORT 800-544-0443, option 4
AIR/SEA 800-628-4771
GROUP ADMINISTRATION 888-425-9477
Homerica Tours: George Mrkela, geohom@juno.com, 310-519-0366
Home 2 Suites by Hilton: Kelly Vogt, kelly.vogt@hilton.com , 480-622-2380
Homewood Suites by Hilton: Kelly Vogt, kelly.vogt@hilton.com , 480-622-2380
Hotel Emma: Amanda Gray, amanda.gray@thehotelemma.com , 210-448-8332
Hotel Manin: Davide Colombo, direzione@hotelmanin.it , +39 026596511
Hotelspro.com: Priscila Pinheiro, priscila.pinheiro@hotelspro.com , 212-239-1410 x 4061
Huntington Hotel Nob Hill: Daisy Mae Salvador, dsalvador@huntingtonhotel.com , 415-345-2820
Hurtigrutan Cruises : Mindy Cummings, mindy.cummings@hurtigruten.com , 512-317-6174
Iberostar: Jan McCaughan, jan.mccaughan@iberostar.com
Inn of the Five Graces, Santa Fe, NM: Bea Wolfe, beawolfesales@gmail.com , 310-855-9006
Innovative Fares: Hope Genatt, Hope@innovativefares.net , 800-343-7689
Insider Journeys : Janie Hall, Janie.Hall@travelanswersgroup.com , (530) 863-9236
Insight Vacations : Tonya Leigh tonya.leigh@ttc.com
Insuremytrip: Charles Evans, travelagents@insuremytrip.com , 1-203-314-0544
Intair : Bruce Lidberg, bruce.lidberg@travelbrands.com , 800-509-9229 X 31550
INTRAV: Jeff Harper, jharper@intrav.com, 800 234-6900
Island Destinations: Michelle Rubin-Butler, micheller@idtravelgroup.com, 914-833-3300
Islands in the Sun : Stephen Marshall, stephen.marshall@travelanswersgroup.com, (310) 266-2267
Isram : Margie Bell, mbell@isram.com , 847-949-4890
Japan Airlines (JAL): Dolly Ito Oishi, oishi.r3f7@jal.com , 310-989-9063
Jayride: Jayme McJames, mcjames@jayride.com
JDB Hotels: Laura Davis, JDB Fine Hotels & Resorts, 805.573.0348
Journese: CJ Rogers, cj.rogers@pleasant.net, 800-442-3234
Kahala, The, Hotel & Resort: Pamela Irwin, pirwin@kahalaresort.com
Karisma Hotels: Ana Olvera, aolvera@karismahotels.com, 786-812-4267
Kensington Tours : Janet Lown, janet.lown@Kensingtontours.com , 805-338-6584
Ker and Downey: Marni Granston, mgranston@kerdowney.com, 206 276 9620
Key Tours: Greg Abbott, greg@keytours.com , 703-651-8286
KLM: Kristin Parr, Kristin.parr@delta.com , 612-913-0694
Korean Air: San Joon (Simon) Lee, sangjoonlee@koreanair.com , 213-484-5777
Lahaina Inn: Don Sato, don.sato@hawaiianhotels.com , 310-462-3290
LaTour : Margie Bell, mbell@isram.com , 847-949-4890
Leading Hotels of the World: Nathalie Debonnet, simine.shevin@lhw-offices.com, 310-576-7098
Learning Journeys powered by Perillo Tours : Larry McCarthy, larry@perillotours.com , 312-519-0075
Lomas Travel: Daniel Arroyo, dguzman@gruplomas.com, 714-595-5614
Ludi Cordoba, groups2@lomas-travel.com , 314-568-9949
Jacqueline Delgado (Groups) , groups4@lomas-travel.com , 414-921-9934
(If you cannot find what you want through Funjet, you can book directly with Lomas Travel, they have 100’s of excursions not offered by Funjet)
Los Cabos Tourism Board: Eduardo Segura Vehovec, esegura@fiturca.org , 624-143-47-30
Lotte New York Palace: Stephanie Sansiveri, ssansiveri@lottenypalace.com , 646-315-6871
Louis Cruise Line: Michalis Galazis, sales@louiscruises.com, 877 568-4787
Low Country Luxury Travel (DMC forSavannah and Charleston) : Jim Crawford, jsc@lowcountryluxurytravel.com
Willene Stone, wis@lowcountryluxurytravel.com 912-358-1090
Luxury Gold: Tonya Leigh tonya.leigh@ttc.com
Majestic Resorts: Fernando Francis, ffrancis@majestic-resorts.com , 809-221- 9898 X 18052
Mark Travel Corporation: Cindy Kaul, ckaul@applelg.net , 262-202-2314
Maupintour: Miriam Weston, mweston@maupintour.com , 800-255-4266
Medjet: Catherine Gorman, cgorman@medjet.com , 205-599-6446
Melia Hotels: Aida Villagomezm, Aida.Villagomez@melia.com, +52 9981090532
MH Ross Travel Insurance: Sheri Machat, smachat@mhross.com , 866-453-9826
Customer Service: 800-423-3632
Minor Hotels: Leandro Cruz, lcruz@minor.com, 305-606-0993
Mondee: David Riveram, Drivera@Mondeee.com , 347-478-5154 (EST)
MSC Italian Cruise Line: Laura Okonowski, Laura.Okonowski@msccruisesusa.com , 480-952-5105
Agency pin for reservations 1628544
Network : Bruce Lidberg, bruce.lidberg@travelbrands.com , 800-509-9229 X 31550
Newmans Vacations: Emma Horne, Emma@newmansvacations.com, 800-421-3326
New York Palace: Stephanie Sansiveri, ssansiveri@lottenypalace.com , 646-315-6871
Norwegian Coastal Voyages: Sandra Marshall, sandra.marshall@sbcglobal.net, 949-233-8353
Norwegian Airlines: Petteri Olsen, petteri.olsen@norwegian.com
Norwegian Cruise Lines : Stephanie Case, scase@ncl.com , 786.427.5179
Oahu Visitors Bureau: Karishma Chowfin, karishma@visit-oahu.com , 808-524-0722 X 0112
Ocean by H10: Judith Bernd, sales@oceanhotels.net , 321-735-3378
Oceania Cruise Line : Kari Roach, kroach@oceaniacruises.com, 800 531 5658
Ojai Valley Inn & Spa, Ojai, CA: Jill Wojahn, jwojahn@ojairesort.com , 805-798-4824
One Minute Bookings: Angelina Dantas, angelina.dantas@touricoholidays.com , 407-667-8700 X 17509
Ophir Tours: Carmencita Feinerman, carmencita_f@ophirtours.co.il, 310-866-3318
Orient Flexi-Pax Tours : : Margie Bell, mbell@isram.com , 847-949-4890
Original Resorts & Cruises: MARIA ROJAS-FOX, mrojas@original-group.com , 602-300-4088
Outrigger Hotels: Geraldine Harvey-Gundlach, geraldine.harvey@outrigger.com , 310-415-6253-P
P & O Cruise Line: Paulette Pyrick, ppyrick@princess.com, 800-340-7674
Pacific Delight: Noni Hall, nonihall@msn.com, 800.221.7179
Palace Resorts: Jacquelyn Krueger, jkrueger@palaceresorts.com, 310-745-2159
Palladium Hotel Group: Enrique Velazquez, enrique.velazquez@palladiumhotelgroup.com , 310-499-3510
Reservations 800-961-7661
Panda Travel: Pat Elizares, pelizares@panda-group.com, 866-444-4352
Paradores Hotels & Restaurants : Lumy de Maria, lumi.demaria@parador.es , +34 951 011 132
Parking Spot, The: Matthew McCarthy. mmccarthy@theparkingspot.com , 312.914.0047
Passages of Distinction: Caitlin Murphy, Caitlin@passagesofdistinction.com , 517-318-0189
Passport Online: Cynthia Juhnke, cynthiaj@passportonlineinc.com, 503-626-7766
Patriot Travel Praha : Jana Frintova, patriot@patriot-travel.cz , +420 233 344 979
(DMC Czech Republic)
Paul Gauguin Cruises : Lisa Gourdine, lgourdine@pgcruises.com, (323) 899-7904
Penasco Del Sol Hotel: Karla Arias, ventaspds@hotelrockypoint.com , 638-105-8655
Perillo Tours: Larry McCarthy, larry@perillotours.com , 312-519-0075
Playa Resorts Management: Mike Crosson, mcrosson@playaresorts.com , 951.582.1640
Pleasant Holidays: CJ Rogers, cj.rogers@pleasant.net, 800-442-3234
Posadas: Hugh Goodwin, hugh.goodwin@posadsas.com , 305-779-9881, X 205
Preferred Hotels & Resorts: Lindsey Graff, lgraff@preferredhotels.com , 707-637-4641
VIP Desk, vip@preferredhotels.com , 888-798-7372
Pride World: Ray Tryall, rtryall@prideworld.com, 954 537 5370
Premiere Gateway: Lisa Frankovich, lfrankovich@premiergateway.com, 800.759.7515
Princess Cruise and Tours : Dana Mccullough (Starts 5/16/22) dmccullough@princesscruises.com
Sales Support, princess-sales@princesscruises.com , (800) 541-0333 ext 44700
Reservations (800) 421-1700
One Source Help Desk (Polar and Academy Assistance) (800) 544-9032
Prohotel International: Lucile Coquelin, lcoquelin@prohotels.com , 713-528-7862
Project Expedition: Jennifer Nottenkamper, jennifer@projectexpedition.com, 646-416-6999
ProfitAgility: Suzanne West, Suzanne.West@advantageprogram.com, 702-703-1124
Pueblo Bonito Ocean Front Resorts & Spas: Britten Suazo, travelagents@pueblobonito.com , 858 642 2050
Qamea Resort & Spa: Luke Jones, lukejones@advocatetravel.com , (310) 977 4751
Qantas Vacations : Andrew Bartholomew, abartholomew@helloworldusa.com , 310-906-9410
Rail Europe : sales_us@raileurope.com
RailBookers: Jarret Kettinger jarret.kettinger@ylginc.com 978-867-1184
Raptim Travel: Angeli Roman, aroman@raptimusa.com, 800-750-1224
Rate Hawk: Michelle Lizama, michelle.lizama@ratehawk.com , 917-831-5986
Regent Seven Seas : Jodi Murphy, jmurphy@rssc.com , 954.940.7313
Relais & Chateaux: Beatriz Gimeno, b.gimeno@autenticohotels.com , +39 366 154 3737
RentalsCombine: Ilva Ravinska, ilva.ravinska@rentalscombined.net , (310) 299 2880
Resort at Pelican Hill, Newport Coast: Kathy Goodarzi, kgoodarzi@pelicanhill.com , 949-467-5913
Riu Hotels & Resorts: Karina Fuentes, kfuentes@riu.com, +52 998 8914337 X1557
Riverside Luxury Cruises: Kelly Browne, k.browne@riverside-cruises.com , (307) 214-1805
Riviera Cruises: Bruce Metzendorf, Bruce.Metzendorf@rivierarivercruises.com , (516) 521-8680
Rocco Forte Hotels : Mark Kerwin, mkerwin@roccofortehotels.com, 323-463-5200
Rocky Mountaineer Rail Tours : August Bont, abont@rockymountaineer.com , 720.492.0360
Royal Caribbean Cruise Line : Anthony Martin, DanISupport@rccl.com, 1-800-327-2056 ext 83651
Pre Cruise Customer Service 800-529-6918, web_reservations@rccl.com
Cruise Planner (Onboard Reservations) 800-398-9819, precruiseplanner@rccl.com
Post Cruise 800-256-6649, royalguestrelations@rccl.com or cruisecomments@rccl.com
General Main Dining rcldining@rccl.com
Cruisingpower Automation Support Desk 800-443-5789, cmsupport@rccl.com
Air2Sea Support Desk 844-278-9745, air2sea@rccl.com
Emergency Travel Team 800-256-6649, emergencyteam@rccl.com
Guest Sales & Service Individual Reservations 800-327-6700
Group Sales & Service 800-327-2055, grouprequests@rccl.com
Group Shore Excursions Desk 800-398-9819, groupshorex@rccl.com
Crown & Anchor Society Loyalty Program 800-526-9723, crownandanchor@rccl.com
Brochures & Promotional Materials, 800-255-4373
Travel Protection Desk at AON 800-509-7716
Travel Protection at AON Emergency Desk 800-453-4022
Amenities Packages & Gifts 800-722-5443
Royal Celebrations 888-933-7225
Royal Kona Resort: Don Sato, don.sato@hawaiianhotels.com , 310-462-3290
Royal Lahaina Resort: Don Sato, don.sato@hawaiianhotels.com , 310-462-3290
Royal Pacific Air: Don Sato, don.sato@hawaiianhotels.com , 310-462-3290
Rush My Passport: Paula Cobb, pcobb@ExpeditedTravel.com, pcobb@ExpeditedTravel.com
Sabre: No longer service by phone, contact using Central.sabre.com or contact the account team at NAM.Sales@sabre.com
Salute Africa: Barbara Sargent, trafrep5@aol.com , 619-333-9772
Sandals: David Will (Temporary 6/8/21), DWill@uvi.sandals.com , 702-234-7151
Sandos:
Finisterra Los Cabos: Rocio Fonseca Alejandre, Sales Manager, sales.finisterra@sandos.com , 011-52(624)145-6700
Paulino Emiliano, Director General, director.finiesterra@sandos.com , +52(624)-145-6700
Scenic River Cruises: Richard Bravo, Richard.Bravo@scenicusa.com , 562.658.945
Sceptre Tours: Brian Podvia, bpodvia@gcs-ltd.com , (215) 272-3221
Marci Bogusz, MarciB@sceptrevacations.com , 818-222-0448
Seabourn Cruise Line : Cathy Heriot, CHeriot@Seabourn.com
RESERVATIONS 800-426-0327
SALES SUPPORT 800-544-0443, option 4
AIR/SEA 800-628-4771
GROUP ADMINISTRATION 888-425-9477
Seadream Tacht Club : Denise Roche, DRoche@SeaDream.com , 310-310-4246
Secrets Resorts: Connie Levang, clevang@amresorts.com, 610-850-1376
Sensira Resort & Spa: Sara Pulla, sarap@distinctmarketingconcepts.com , + 416 272 2683
Shangri-La Hotels: (Known to solicit your clients)
Shore Excursions Group Lorri Cohn (Temporary Sales Rep), lcohn@shoreex.com, 954-846-9100
Silverseas Cruises : Cindy Litzie, CindyL@silversea.com , 800.722.9955
Todd Trillo, toddt@silversea.com , Sales Support
Inside Sales 800-968-9254
Sina Fine Itallian Hotels: Silvia Ballerini, silvia.ballerini@sinahotels.com , +39 02 879131783
Sincerely Paul (DMC London) : Paul Pugh, paul@sincerelypaul.com , +44(0)1372 860 701
Singapore Airlines: Noel Noe, noel_noe@singaporeair.com.sg
Sixt Rent A Car: LeShea Beauchamp, LeShea.beauchamp@sixt.com , 1-888-942-7498 EXT: 4080
Sixty Soho: Joseph Dudding, jdudding@sixtyhotels.com , 212-204-5023
Sky Bird Travel and Tours: Carlos Rubiano, Carlos@skybirdtravel.com , 888-759-2473 x 39112
Small Luxury Hotels: Lucile Coquelin, lcoquelin@prohotels.com , 713-528-7862
Sofitel Hotels & Resorts: Tina Karimi, tina@tkprmarketing.com , 310-908-1516
Southwest Vacations: Tyler Seidel, tseidel@applelg.net, 610-360-3461
Customer Service: 1-866-ALG-DESK (1-866-254-3375) or algdesk@algvacations.com
Sports Empire : Suzanne Slavitter, suzanne@sports-empire.com, 562-920-2350
Sri Lankan Airlines: Vinodh Dharmarajah, vinodh@srilankanusa.com , 732 205 0017
STA Travel: Patrick Simmons, psimmons@statravel.com, 800-825-3001
Star Clippers : Beth Elwood, beth.lindsley.elwood@starclippers.com , (209) 426-6566
Starwood Hotels: Christine Roberson, CHRIS.ROBERSON@STARWOODHOTELS.COM, 800-334-8484
Steigenberger Hotels : David Evans, devans@us-sales.com, 480-231-3686
STS Student Travel Service: April Stevens, april@ststravel.com, 800-648-4849
Sunquest : Bruce Lidberg, bruce.lidberg@travelbrands.com , 800-509-9229 X 31550
Sunwing : Click here for contact list
Swain Australia : Cory Payton, cpayton@swaintours.com, 800-227-9246
Swan Helenic : Eric Bacon, eric.bacon@swanhellenic.com , 213-944-7466
Swiss International Air Lines: Kiana Sabet, kiana.sabet@dlh.de , 415 659 9767
Synergy International Italy: Enrico Costa, enricocosta@synergyinternational.eu , 917-420-0444
TahitiBound: Beverly Laing, blaing@eurobound.com, 888 672.7476
Tahiti Legends: Jessica Smith, jessicas@tahitilegends.com, 800 200 1213
Tahiti Tourist Board (Tahiti Tourisme): Rani Chaves, rchaves@tahititourism.com , 310-414-8484
TAM Brazilian Airlines: Marcia Gary, marcia.gary@tam.com.br , 866 826 7253
TAP Air Portugal: TRAVEL AGENCY DESK………………800-336-6990
Tauck Tours : Jeff Bont, JBont@tauck.com , 888-237-0281 ext. 4208
salesteam@tauck.com , 888-237-0281
Travel Agent Support: advisorsupport@tauck.com
TBO Holidays: Mauricio Peralta, mauricio.peralta@tbo.com , 407 624 6402
Telluride Ski Resort: Estrella Woods, ewoods@telski.com , 970-7280-7420
Temptation Resorts & Cruises: MARIA ROJAS-FOX, mrojas@original-group.com , 602-300-4088
TFL Tours (DMC Italy) : Stephania Frcolni, operations@tfltours.it , +39 0586 880855
The Royal Playa Del Carmen: Maria Rojas-Fox, maria.rojas@playaresorts.com , 602-300-4088
Thompson Hotels
Playa Del Carmen, Georgina Zizzo, gzizzo@thompsonhotels.com , +16023273242
Thor: Roxanna Stillwell, roxanna.stillwell@thortravelservices.com , 303-439-4123
Titanium Tours (DMC in Spain) : Jesus Repetto, jesus@titaniumtours.com , 1 908 514 4280
Reservations +1 866 977 GOTT (4688)
TNT Vacations: Natalie Blick, nblick@marktravel.com , 414-934-1747
Toberua Island Resort: Luke Jones, lukejones@advocatetravel.com , (310) 977 4751
Tokoriki Island Resort: Luke Jones, lukejones@advocatetravel.com , (310) 977 4751
TotalStay Hotels: Jeffrey Pawid, jeffrey.pawid@totalstay.com, 908-346-1040
Tour De Forks : Lisa Goldman, lisa@tourdeforks.com , 212-327-3424
(Epicurean Adventures in Australia, France, Italy, South Africa, Spain, Turkey and United States)
Tourcan Vacations : Wendy Schaber, wendywoo@tourcanvacations.com , 800-263-2995
Trafalgar Tours: Tonya Leigh tonya.leigh@ttc.com
Amanda Wilson amanda.wilson@trafalgartours.com 714-628-6758 (Agents in Texas, New Mexico, Louisiana, Arkansas, Oklahoma, Alabama, and Mississippi)
Trails of Indochina : Jim Selkin, jim@trailsofindochina.com, 949-903-5977
Tradewinds Voyages: David Evans, devans@us-sales.com ,480-231-3686
Transat Discoveries : Dan Prior, dan.prior@transat.com , 416-847-8610 X8134
TransHotel: Abby Aman, aaman@transhotel.com, 866-550-7901
Travel 2 : Janie Hall, Janie.Hall@travelanswersgroup.com , 530-863-9236
Travel Bound : Michael Sanchez, michael.sanchez@bedsonline.com , (407) 639-4819Travel 2 Greece : Lisa Kallen, lisa@travelive.com , 561-419-7205
Travel Bound Groups : Robin Torres, robin.torres@gta-travel.com , 212-376-5472
Travel Excellence : Natalia Lizano, natalia@te.cr , 1+ 506-2523-9100
Travel Guard :southwestteam@aig.com
Lorne Paulson & Janet Janssen, southwestteam@aig.com
Brochures & Collateral: southwestteam@aig.com
Travel Impressions : Tyler Seidel, tseidel@appleleg.net, 610-360-3461
Customer Service: 1-866-ALG-DESK (1-866-254-3375) or algdesk@algvacations.com
Travel Insured: Katharine Lopez, KLopez@travelinsured.com , 949.358.8327
(Product Questions) Ashley Gehris, agehris@travelinsured.com , 800-243-3174 EXT:189
Travel Leaders: Customer Service, 800.940.2122
Travel Safe: Anthony Suarez, anthony@travelsafe.com, 800 523-8020
Travelex Insurance Services: Ben Stone, benjamin.stone@travelexinsurance.com , : 800.205.5785
Ultimate Jet Vacations: Batuhan Or, batu@ultimatejetvacations.com , 305-830-0200 | 1-800-231-4095 ext. 490
UnCruise Adventures : Julie Quarry, julieq@uncruise.com , 206-284-0300
Unique Rail Journeys : Jacqueline Malecki, jacqueline.malecki@ylginc.com , 978-867-1210
United Airlines:
Effective today, September 14th, 2020, we will transition you to virtual account management. This will not include an assigned United sales representative, but you will maintain access to support services you enjoy today:
United’s Executive Accounts Desk (1-800-521-0810, Executivedesk@ua.com), your go-to for all pre- and during-travel support needs and questions.
United Jetstream (jetstream.united.com) for waiver access, amenity fulfillment, and customizable, at-a-glance reporting.
Access to United’s Agency Program experts, including contract and payment inquiries: TMCPrograms@united.com
Access to escalated ticket assistance: TMCSupport@united.com
United Vacations: Tyler Seidel, tseidel@appleleg.net , 610-360-3461
Customer Service: 1-866-ALG-DESK (1-866-254-3375) or algdesk@algvacations.com
Universal Orlando: Andreina Penate Andreina.Penate@UniversalOrlando.com 407-817-7122
Universal Parks & Resorts: Amanda Spencer Hill, Amanda.SpencerHill@UniversalOrlando.com , 407 725 3351
Uniworld Cruises : Nicole Hunter, nicole.hunter@uniworld.com, 800-868-7905
(Inside Sales) Salpy Bedrosian, salpy.bedrosian@uniworld.com , 818-382-2726
Utell: Sylvia Beeson, sylvia.beeson@peg.com, 480-624-6713
Vacation Express : Deborah Tortoriello, dtortoriello@vacationexpress.com , 800-486-9777 X3920
Variety Cruises: STEVE AVALOS steveavalos@varietycruises.com , 800-833-2111 X 221-O
VAX
http://www.vaxvacationaccess.com
VAX Tech Support: vaxtechsupport@vaxvacationaccess.com or 414-934-2900
Velas Vallarta, Puerto Vallarta: Noemi Uribe, nuribe@velasresorts.com , +52 (322) 226-9568
Venere.com: Chaka Smith, CSmith@apg-usa.us , 1 201 484 8036 or 866 888 8764
Vexplore Tours: Barbara Sargent, barbara@vexploretours.com , 619-333-9772
Viator: Gin Higgins, ghiggins@tripadvisor.com, 866-654-1438 (request Gin)
866-654-1438 or tapsales@viator.com (For Login problems once you have your ICT password)
866-648-5873 or travelagentsmmb@tripadvisor.com (Booking Questions)
travelagentinquiries@tripadvisor.com (Other Questions)
Viking River : Reiner Marks, Reiner.Marks@vikingcruises.com , 818.261.8525
Victory Cruises : Keena Kendall, kkendall@victorycruiselines.com , 786.724.1519
Villas of Distinction : Steven Lassman, slassman@wth.com , 800-548-3566 X 44206
(Luxury Villa Rentals)
Virgin Atlantic Airlines: Kristin Parr, Kristin.parr@delta.com , 612-913-0694
Virgin Voyages: Lindsey Wagner lindsey.wagner@virginvoyages.com 954-839-6682
Vitesse Worldwide : Mary Thompson, mary@vitesseworldwide.com , 800-637-3373 X 851 or 203-325-5650
(Transportation United States) Account# INCENTCC
Email for a quote if necessary to clientservices@vitesseworldwide.com
Voyages of Discovery : Lynn Winfield, lwinfield@us-sales.com , 949-500-2755
Voyages to Antiquity: 877-398-1460
Waikiki Parc Hotel: Marce Olson, marce.olson@halekulani.com , 855.887.0900 Toll Free | 808.294.2063 Mobile
Waldorf Astoria Hotels & Resorts: Kelly Vogt, kelly.vogt@hilton.com , 480-622-2380
Way To Go Tours : Debora Roberts, debora@robertsrepresentation.com, 310 251 7329
Jennifer Rakowski, jennifer@waytogocostarica.com , 800-835-1223, www.waytogocostarica.com
(DMC Costa Rica, Panama, Belize and Nicaragua)
Westjet Airlines/Vacations : Mike Miguel, mmiguel@westjet.com , 416-901-1422
WildChina : Jenny Zhao, jenny@wildchina.com , +86 10 6465 6602 X 356
(DMC China) Reservations 888-902-8808
Windstar Cruises : Joe Miller, Joe.Miller@windstarcruises.com, (760) 840-8675
Wine World Tours : David Marchese, david@wineworldtours.com , 800-980-8005
(Custom wine & culinary adventures Argentina, Australia, Chile, France, Germany, Italy, New Zealand, Portugal, South Africa, Spain and United States (Napa & Sonoma))
Women’s View, A: Margie Bell, mbell@isram.com , 847-949-4890
Xcaret Sales Networkd: Joaquin Alvarado, jalvaradoa@xcaret.com , USA: 1.844.249.87.80 Canada: 1.844.422.49.28
Ya’lla Tours: Ronen Paldi, Ronen@yallatours.com , 1-800-644-1595 ext. 111
Yankee Holidays : Jarret Kettinger, jarret.kettinger@ylginc.com , 978-867-1184-P
Zutshi Travel World Service : Akshay Ahuja, info@zutshitravel.com , +91 11 29246831
(DMC Bhutan, India, Nepal, Sri Lanka)