Incentive Connection – A Superior Host Agency

As a new agent, I am constantly amazed and appreciative of all the wonderful things ICT has made available to its agents. And as a new agent appreciate the reminders you send regarding the ICT site and other helpful sites. I can't imagine another agency having the incredible wealth of information ready for its agents at a click of a mouse. I had a couple of minutes and wanted to pass along my thanks for all ICT does to make our jobs as agents easier. I must say that between all the reading I've been doing about the travel business, ICT's website, and the chatline, I have learned more than I ever thought possible in the last 6 months. Again thanks for all you've done to help me along.

I just want to say that I really appreciate all the help and support you have given to me since I joined ICT! There are so many areas where I still have so much to learn! Going from selling only one product, as a specialized agent, to selling everything from my home and doing all my own paperwork has been quite a change for me. I have made my share of errors and have asked you a million or so questions. You have never failed to be kind and quick with your responses.

Just wanted to take a second and tell you how excited I am to be working with you and your staff. The professional level of service and support your agency offers is great. Robert continues to be a source of knowledge and assistance in helping make my transition seamless. Your communications of industry promotions and announcements are a huge assistance in keeping up on daily events. Thank you again, and please pass on to your staff the note that their efforts are not unnoticed.

I just wanted to tell you how amazed I was at the rapid response I received from other ICT agents last week when I requested info about a water show in Las Vegas. Harvey, you have put together an incredible group here! Within 20 minutes of asking for help I had 22 replies! Not only did they give me the correct name of the show, I also received phone numbers, website addresses, ticket prices, ticket brokers and Lyn of Four Seasons Travel even told me the best vantage point (in a restaurant) to see the show!  I know this isn't anything new to you, but trust me, I'm impressed! This is a great group! I should add that my first encounter with other ICT agents was equally impressive. Susan from Astro Travel has been an enormous help to me. She even took the time to walk me thru some Sabre steps that I didn't understand. And Don & Beth also sent me a page of Hawaii State government links that would have taken me a week to find.

I just wanted to tell you thank you for having such a great support structure. I have been able to learn so much from the ICT site as well as from the other agents that share so readily.  I am new to this industry and I have never been so happy, even though it has at times been very frightening. I did not get into this business to travel, but to be an entrepreneur. The travel is a nice occasional perc to learn. My niche is not an easy one ( soft adventure and off-beat travel), but it is the one that will keep me happy and in this business.  I started with you in late August of 2000 and still going strong.  My goal is to earn my IATAN card again within the year of my start date. I am proud to say that I am approaching this lofty goal rapidly.  When I reach my goal it will be because of ICT and all the support I have had from the various agents that have stepped up to help.  Once again a big thank you to the entire ICT team.